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Our Mission

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We believe every company can change the way they work and focus on one thing - the people - both customers and employees. Digital transformations require fundamental behavior and structural shifts in business and IT including:
  • Customer experience operating structures 
  • Progression from Project Management to Product Ownership and beyond to Experience Ownership
  • Business-led delivery models with agile and responsive teams
  • New digital culture for high performance
  • Human-centered change
  • New funding models
  • Lean governance strategies to enable experimentation

We help organizations through their transformations by introducing new ways of working. This allows them to get to the future first, ahead of their customers, and be ready to greet them when they arrive.

Meet The Team

Matt and Chase have worked with cross-functional transformation leaders from 150 enterprise organizations in 13 countries to rethink digital operating models and create a digital culture.

Matt Evans

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Strategy | Process | Operations
Matt Evans has a passion for enabling enterprises to adopt new ways of working to achieve value faster. His unique approach to customer-focused operations and strategy has generated new levels of Business and IT success for enterprise companies in a number of industries. Matt has worked with many of the world's largest enterprises helping them navigate the complexities of continuous transformational change including Amazon, Telstra, Unilever, Sysco Foods, Citibank, Wells Fargo, and Coca-Cola. He is a sought-after speaker on digital transformation trends in enterprise.

Chase McMillan

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People | Culture | Change
Chase McMillan is a trusted customer advisor with a track record of driving business results through engaging an organization's most valuable resource—it's people. Over the last decade, he has helped teams and organizations boost their ability to innovate, execute, and achieve the goals they care about most. Working with organizations as diverse as Google, MasterCard, Caterpillar, MTN, Citi Bank, Genentech, Intel, and Newmont Mining, Chase has experience that spans industries and provides unique and relevant insight into a range of challenges.